1. Information We Collect
We may collect:
- Personal Information: Name, email, phone number, address, and any details you provide when contacting us or requesting a quote.
- Technical Information: IP address, browser type, and usage information through cookies or analytics.
- Service Information: Details related to the services you request, such as solar panel installations, battery storage, or EV charger enquiries.
2. How We Use Your Information
Your information is used to:
- Provide and manage our services
- Respond to enquiries and deliver quotes
- Process transactions and communications
- Send service updates or marketing communications (with consent)
- Comply with legal obligations
3. Sharing Your Information
We do not sell your personal data. It may be shared with:
- Trusted service providers assisting with installations, payments, or IT support
- Regulatory authorities when legally required
4. Data Retention
We keep personal data only for as long as necessary to provide services or comply with legal obligations.
5. Cookies
Our website uses cookies to enhance your experience and analyse site traffic. You can manage or disable cookies in your browser settings.
6. Your Rights
You have the right to:
- Access the data we hold about you
- Request correction or deletion of your data
- Object to or restrict processing
- Withdraw consent for marketing communications
To exercise your rights, please contact us using the details below.
7. Security
We take appropriate measures to protect your personal information from unauthorised access, loss, or misuse.
8. Contact Us
For any questions regarding this Privacy Policy or your data:
📧 Email: info@monumentpv.co.uk